Frequently Asked Questions
Wouldn’t this be covered in the business package from my insurance broker?
No, you’re broker handles your company’s insurance needs, protecting company’s interests and assets. Synergy ID&O Insurance is designed to work alongside the existing broker-placed management liability or D&O cover, to protect the individual director or officer personally, across all private boards they serve, regardless of the company’s own insurance.
I’m always careful and have never had a problem, why do I need ID&O Insurance?
No one ever sees it coming. ID&O Insurance isn’t just there to protect bad behaviour, it’s about unforeseen fallout, economic downturns, or someone else dragging you into their mess. Regulatory actions, insolvency issues, or third-party claims often come years after the decision was made, and long after ‘being careful’ helps.
Do I need ID&O insurance if I’m not a director?
You might! If you’re making significant decisions, handling finances, or influencing the company’s direction, you could be personally liable under the law. If you’re named in the Corporations Act definition, or listed on the ASIC register, you’re at risk and ID&O can cover you.
Who is ID&O and Synergy Underwriting?
Synergy Underwriting is an underwriting agency and hold an Australian Financial Services License (AFSL 553339). In 2025 they produced the Individual Directors and Officers Insurance policy after seeing a gap in the current market. ID&O is backed by AAI Limited ABN 48 005 297 807 trading as Vero Insurance.
How do I make a claim?
Filing a claim is easy! Simply complete our online form {include hyperlink to Claims form page} and a member of our team will be in touch to advise you on the next steps.